READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in your test book.
PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
Questions 1-2 refer to the following information.
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Date: February 5
Time: 10:00 A.M. to 11:00 A.M.
Event Web page: https://www.savanbusinesscenter.com/socialmedia
What is true about the Savan Business Center?
- A. (A) It works with small businesses.
- B. (B) It publishes a weekly newsletter.
- C. (C) It recently launched a new Web site.
- D. (D) It is seeking suggestions for webinar topics.
- A. (A) It begins at 11:00 A.M.
- B. (B) It features advice on creating promotional content.
- C. (C) It is being offered every month.
- D. (D) It requires a small fee to attend.
Questions 3-4 refer to the following information.

What is mentioned about Dine Out Darville?
- A. (A) It lasts for one week.
- B. (B) It is held in a different location each year.
- C. (C) It is being held for the first time.
- D. (D) It includes both lunch and dinner.
- A. (A) A cup of soup
- B. (B) A salad
- C. (C) A dessert
- D. (D) A beverage
Questions 5-6 refer to the following information.

What does Rainsy LLC do?
- A. (A) It stores and analyzes consumer information.
- B. (B) It sells technology products online.
- C. (C) It processes credit card payments for retailers.
- D. (D) It develops computer software programs.
- A. (A) Rainsy's chief technology officer
- B. (B) The entire Rainsy executive team
- C. (C) About half of Rainsy's employees
- D. (D) The Rainsy account management team
Questions 7-8 refer to the following information.

What is suggested about the paper Mr. Liu is shopping for?
- A. (A) It is light blue.
- B. (B) It is expensive.
- C. (C) It is sold exclusively at Biz Plus.
- D. (D) It has been discontinued.
- A. (A) She wants to check her budget.
- B. (B) She thinks Mr. Liu should not purchase paper at Biz Plus.
- C. (C) She believes Mr. Liu should not place an order this week.
- D. (D) She plans to cancel her order.
Questions 9-11 refer to the following information.

Why did Ms. Otney write the letter?
- A. (A) To welcome a new library director
- B. (B) To register for an SFMA finance course
- C. (C) To confirm some educational credentials
- D. (D) To reply to a question from Mr. Croft
- A. (A) A library membership
- B. (B) A list of course instructors
- C. (C) The locations of some libraries
- D. (D) Mr. Croft's telephone number
- A. "This is something I would be happy to arrange."
- B. (A) [1]
- C. (B) [2]
- D. (C) [3]
- E. (D) [4]
Questions 12-14 refer to the following information.

Why most likely was the advertisement created?
- A. (A) To draw attention to an underused professional service
- B. (B) To publicize the benefits of a warranty policy
- C. (C) To announce the opening of new store locations
- D. (D) To promote a temporary price
- A. (A) They are larger than competitors' stores.
- B. (B) They accept all major credit cards.
- C. (C) They are located next to shopping malls.
- D. (D) They provide eyeglass fittings at no cost.
- A. (A) They are completed by a partner company.
- B. (B) They are performed by a certified professional.
- C. (C) They should be done every ten months.
- D. (D) They are offered on a limited number of days.
Questions 15-18 refer to the following information.

What is the purpose of the letter?
- A. (A) To explain the fees for equipment installation
- B. (B) To offer a discount on a service
- C. (C) To provide information about a lease agreement
- D. (D) To request a change to a property amenity
- A. (A) Furniture rental
- B. (B) Office supplies
- C. (C) An inspection fee
- D. (D) A parking space
- A. (A) A repair person
- B. (B) A property manager
- C. (C) A cleaning person
- D. (D) A security company employee
- A. (A) To report damage to an item
- B. (B) To finalize a purchase
- C. (C) To request a product sample
- D. (D) To negotiate a contract
Questions 19-21 refer to the following information.

What is indicated about Qualiview Ltd.?
- A. (A) It sells its products online.
- B. (B) It makes windows for cars.
- C. (C) It has paid penalty fees in the past.
- D. (D) It recently redesigned its shipping crates.
- A. (A) respond to
- B. (B) think about
- C. (C) greet
- D. (D) deliver
- A. (A) On Monday morning
- B. (B) On Tuesday afternoon
- C. (C) On Wednesday morning
- D. (D) On Thursday afternoon
Questions 22-25 refer to the following information.

What is mentioned about shipping containers?
- A. (A) They come in different sizes.
- B. (B) They are in short supply.
- C. (C) They are made from a variety of materials.
- D. (D) They can be used for long-term storage.
- A. (A) A sharp increase in the number of customers
- B. (B) A relaxation of government restrictions
- C. (C) The development of new technologies
- D. (D) Communication between affected groups
- A. (A) Rain jackets
- B. (B) Sportswear
- C. (C) Business suits
- D. (D) Work uniforms
"These markets are supplied using more readily available truck and train transportation."
- A. (A) [1]
- B. (B) [2]
- C. (C) [3]
- D. (D) [4]
Questions 26-29 refer to the following conversation.
Câu 1Gary Wendel (7:40 A.M.)
Good morning, team. Can you share the current status of your projects, please?Jing Yu (7:42 A.M.)
I met with the client last week to confirm the start date for Phase B of the Palisade project.Robbie Zuniga (7:43 A.M.)
I am headed to the job site now for the Riverview project. The rain last week delayed pouring the concrete for the sidewalks. I will check the conditions this morning to see if the situation has improved.Gary Wendel (7:44 A.M.)
When will Phase B of the Palisade project begin?Jing Yu (7:46 A.M.)
We will break ground in March and plan to have the building completed by November.Gary Wendel (7:47 A.M.)
That's good news about the March start date. I am sure the client is happy about that.Gary Wendel (7:54 A.M.)
Robbie, let me know what you find out about the site conditions. Perhaps Nathan Burry can help at the site. He's our most knowledgeable concrete finisher.Robbie Zuniga (7:55 A.M.)
Actually, I'm meeting Nathan at the site this morning, so I'll get his opinion on when we can pour the concrete. The project is on hold until we can do this.Gary Wendel (7:57 A.M.)
Keep me posted. I don't want to rush it if it's still too wet. At the same time, the Riverview project is already behind schedule because of equipment problems and late delivery of building materials.Robbie Zuniga (7:58 A.M.)
Will do.
In what industry do the writers most likely work?
- A. (A) Construction
- B. (B) Energy
- C. (C) Manufacturing
- D. (D) Travel
- A. (A) To plan a client meeting
- B. (B) To discuss a weather forecast
- C. (C) To obtain an update on some work
- D. (D) To change the start date of an event
- A. (A) It has had several delays.
- B. (B) It is being managed by Ms. Yu.
- C. (C) It will be completed in November.
- D. (D) Its clients are happy with the progress.
- A. (A) He will revise a delivery schedule.
- B. (B) He will purchase more equipment.
- C. (C) He will hire workers to help at a site.
- D. (D) He will share the outcome of a meeting.
Questions 30-34 refer to the following information.

What does the e-mail indicate about Karabel Industries' ice cream?
- A. (A) It is currently sold in four flavors.
- B. (B) Its coloring can be changed easily.
- C. (C) Its popularity has declined recently.
- D. (D) It is sold in Karabel Industries stores.
- A. (A) Visit a laboratory
- B. (B) Hold a team meeting
- C. (C) Contact a grocery store
- D. (D) Write new survey questions
- A. (A) It has 92 employees.
- B. (B) It manufactures food colorings.
- C. (C) It will perform another taste test for Karabel Industries.
- D. (D) It supplies ice cream to Preston Grocers.
- A. (A) Lemon
- B. (B) Mango
- C. (C) Salted Caramel
- D. (D) Peanut Brittle
- A. (A) The participant purchased several containers of ice cream.
- B. (B) The participant is between the ages of 25 and 40.
- C. (C) The participant regularly takes consumer surveys.
- D. (D) The participant prefers fruit-flavored ice cream.
Questions 35-39 refer to the following information.

According to the Web page, what will the job recipient be able to do?
- A. (A) Work remotely
- B. (B) Manage a team
- C. (C) Travel internationally
- D. (D) Relocate to Canada
- A. (A) adapt
- B. (B) determine
- C. (C) quest
- D. (D) satisfy
- A. (A) She has already met Ms. Benjamin.
- B. (B) She has worked as a copywriter.
- C. (C) She missed an application deadline.
- D. (D) She forgot to submit a required document.
- A. (A) Hiring fashion designers
- B. (B) Writing drafts of advertisements
- C. (C) Managing a production process
- D. (D) Researching sustainable clothing options
- A. (A) A brand of cosmetics
- B. (B) A fashion blog
- C. (C) An online magazine
- D. (D) An advertising agency
Questions 40-44 refer to the following information.


Why did Mr. Nakashima send the e-mail?
- A. (A) He did not receive an item he ordered.
- B. (B) He was mistakenly charged twice for an item.
- C. (C) He received a receipt that was not detailed enough.
- D. (D) He did not get a confirmation e-mail for a purchase he made.
- A. (A) A catalog
- B. (B) A free pen
- C. (C) A printed receipt
- D. (D) A price discount
- A. (A) Printer paper
- B. (B) Toner
- C. (C) Gel pens
- D. (D) Staples
- A. (A) Improving the Web site's response rate
- B. (B) Providing an option to send receipts to multiple e-mail addresses
- C. (C) Placing a link to customers' order history on the home page
- D. (D) Making return labels printable from any device
- A. (A) The original receipt
- B. (B) A credit card number
- C. (C) A confirmation e-mail
- D. (D) The order number
Questions 45-49 refer to the following information.

Web Site
https://www.crawfordandduval.com.hk
Home Best Sellers Full Catalogue Shopping Cart
Crawford and Duval comes to our loyal shoppers in Hong Kong!
Crawford and Duval is pleased to announce the opening of its first brick-and-mortar stores in the following locations: Causeway Bay, Discovery Bay, Sheung Wan, and Central District.
Since the launch of our online store five years ago, we have helped you to create the living space of your dreams. Now we make it even easier to decorate your home. Each location has an interior designer on staff, so you can consult with an expert in person while you browse our popular items.
All locations are convenient to public transportation. Our Central District location offers free parking in its attached car park.
As part of our grand-opening celebration, shoppers who visit one of our stores before 1 March will receive a gift card for HK$70 to use during their visit.
Members of our online Frequent Purchase Club will receive the same benefits in our stores, including a 10 percent discount on purchases of HK$500 or more.

What is the purpose of the article?
- A. (A) To compare locally made products
- B. (B) To announce store openings
- C. (C) To list changes to a Web site
- D. (D) To review a café
- A. (A) It has store locations around the world.
- B. (B) It has been in business for ten years.
- C. (C) It employs interior designers.
- D. (D) It offers free parking at all of its sites.
- A. (A) It can be washed by machine.
- B. (B) It is made of cotton.
- C. (C) It is queen-sized.
- D. (D) It comes in a set with pillows.
- A. (A) On a Web site
- B. (B) In a boutique shop
- C. (C) At a café
- D. (D) In a department store
- A. (A) She often buys food from Crawford and Duval.
- B. (B) She is a member of the Frequent Purchase Club.
- C. (C) She applied a gift card to her purchase.
- D. (D) She shopped during a grand-opening event.
Questions 50-54 refer to the following information.


What does the first Web page indicate about the Scavenger Hunt?
- A. (A) It requires participants to rent a camera.
- B. (B) It concludes with prizes for participants.
- C. (C) It is a suitable activity for indoors.
- D. (D) It takes three hours to complete.
- A. (A) Game Day
- B. (B) Team Painting
- C. (C) Robot Building
- D. (D) All Chocolate
- A. (A) She has joined the Building Robots event in the past.
- B. (B) She will receive a discount on an event.
- C. (C) She recently started a job at Whitten Tech.
- D. (D) She used to be an event planner.
- A. (A) It changed its number of event participants.
- B. (B) It provided its staff with free passes to a museum.
- C. (C) It was unable to schedule its first-choice activity.
- D. (D) It was not able to hold its event outside.
- A. (A) The focus on local history
- B. (B) The lack of information about walking distances
- C. (C) The difficulty in keeping the group together
- D. (D) The uninteresting facilitator
