TOEIC ETS 2026 – Reading test 10 là đề ôn tập môn Tiếng Anh dành cho học sinh lớp 12, bám sát nội dung SGK Bộ giáo dục. Đề thi do Giáo viên – giáo viên trường THPT biên soạn năm 2026, với các câu hỏi trải dài từ nhận biết đến vận dụng cao, giúp các em vững kiến thức cho chương trình trắc nghiệm tiếng anh lớp 12 bộ giáo dục. Mọi nội dung đều được cập nhật tại detracnghiem.edu.vn.
Với kho Trắc nghiệm tiếng anh 12 đa dạng, mỗi câu hỏi đều được xây dựng kỹ lưỡng và có lời giải thích rõ ràng, giúp học sinh dễ dàng nắm vững kiến thức. Đây là nguồn tài liệu quý giá để các em thực hiện Trắc nghiệm ôn tập lớp 12 hiệu quả. Ghé thăm detracnghiem.edu.vn ngay hôm nay để nâng cao năng lực và tự tin bước vào kỳ thi!
Rc 기출 Test 10
LINK PDF ĐỀ THI [gồm ĐỀ THI, ĐÁP ÁN, LỜI GIẢI]:
READING TEST
Câu 101: Sophia Hollinger was commended for ——- work on the Kala account.
A. her
B. she
C. hers
D. herself
Câu 102: Last summer, jazz musician Jay Deswani ——- on the main concert stage at Waterfront Park.
A. located
B. requested
C. supplied
D. performed
Câu 103: The purchasing department ordered six ——- cases of ink toner.
A. add
B. additional
C. additionally
D. adding
Câu 104: Please complete the questionnaire to help our team ——- understand the financial services you are interested in.
A. better
B. more
C. very
D. surely
Câu 105: ——- of the garments will begin two weeks after the contract is signed.
A. Product
B. Produce
C. Produced
D. Production
Câu 106: The minutes of last week’s board meeting had only three ——- errors.
A. junior
B. minor
C. soft
D. light
Câu 107: Patrons are asked to silence their phones ——- the show begins.
A. when
B. which
C. what
D. why
Câu 108: The majority of the company’s employees commute to work ——- train.
A. on
B. by
C. in
D. from
Câu 109: Line 73 is the oldest ——- operating bus line in Raymo City’s history.
A. continues
B. continued
C. continuous
D. continuously
Câu 110: This message is a ——- to pick up your package at your local post office as soon as possible.
A. promotion
B. reminder
C. process
D. report
Câu 111: Pet Orbit customers ——- want receipts delivered by e-mail can opt for this service.
A. whose
B. who
C. those
D. whoever
Câu 112: Mr. Takajian may be an entry-level employee, ——- he does not hesitate to take initiative.
A. but
B. or
C. equally
D. accordingly
Câu 113: Carter Department Store allows customers ——- items on hold for up to 24 hours.
A. place
B. to place
C. placing
D. to be placed
Câu 114: Using unique colors and styles, the decor experts at Mamie’s Interiors bring a ——- look to homes.
A. brief
B. dependent
C. motivational
D. fashionable
Câu 115: ——- efficient project management, Sparksware’s latest software program was released on time.
A. Along with
B. Regarding
C. Because of
D. Subsequent
Câu 116: The summer line of outdoor furniture will be available ——- select stores as early as February.
A. until
B. at
C. over
D. before
Câu 117: There has been a ——- decrease in requests for customer support this quarter.
A. notice
B. noticing
C. noticeable
D. noticeably
Câu 118: Bina Dal always wanted to become a diplomat, ——- she studied international relations at university.
A. so
B. once
C. overall
D. whereas
Câu 119: Thank you for responding ——- with information about the T-Max 400 printer and scanner.
A. prompt
B. promptly
C. prompted
D. prompts
Câu 120: Owing to the weather, we need to ——- your appointment for tree removal service.
A. reschedule
B. borrow
C. contain
D. reconstruct
Câu 121: It will require a ——- effort between the two countries to complete the railway line.
A. coordinate
B. coordinates
C. coordinated
D. coordination
Câu 122: According to the restaurant’s ——-, guests must wait to be seated by the front-of-house staff.
A. offerings
B. funds
C. bill
D. policy
Câu 123: Tickets for Saturday’s football game sold out on Thursday, much sooner than organizers ——-.
A. will anticipate
B. had anticipated
C. anticipating
D. to anticipate
Câu 124: Renewing your auto registration online ——- at the motor vehicle office will save you time.
A. just
B. neither
C. at any rate
D. rather than
Câu 125: ——- Latoya Model Management’s sound reputation, aspiring models can expect a flourishing career.
A. Given
B. Ahead of
C. Preferably
D. Provided that
Câu 126: Employees are asked to update their contact information ——- the staff directory can be finalized.
A. so that
B. as though
C. namely
D. likewise
Câu 127: Glistonford Manufacturing cautions consumers not to buy inferior ——- of its adjustable desks.
A. imitates
B. imitative
C. imitated
D. imitations
Câu 128: ——- the fact that the use of social media is widespread, many people still rely on newspapers for fact-checked information.
A. Opposite
B. Without
C. Unlike
D. Despite
Câu 129: Citing energy efficiency and cost reductions, the presenter made several ——- arguments for installing solar panels.
A. absent
B. affordable
C. convincing
D. intrigued
Câu 130: After leaving his official government role, Dr. Beasly was ——- Director of the Nanboro Youth Farming Program.
A. hired
B. named
C. admitted
D. established
PART 6
To: All Warehouse Employees
From: Paul Wandayi, Warehouse Manager
Date: 15 March
Re: New crates coming
Beginning 1 April, Windquest Farms will use Flexmerge crates to transport our fruits and vegetables. These ——- will simplify work and shrink operational costs.
131.
Flexmerge crates are collapsible, which means they are easy to stack and they save space. ——-. They are also highly durable. This feature minimizes the need ——- frequent
132. 133.
replacement of crates. Finally, they are designed with ergonomic features, thereby ——- the risk of injuries. Safety is our top priority here at Windquest Farms.
134.
Câu 131: These ——- will simplify work and shrink operational costs.
A. desks
B. programs
C. agencies
D. containers
Câu 132: ——-.
A. We will need more of them in the months ahead.
B. More of them were bought by farmers and wholesalers.
C. Accordingly, more of them can be loaded onto trucks when empty.
D. Soon more of them will be available on our Web site.
Câu 133: This feature minimizes the need ——- frequent
A. to
B. for
C. among
D. besides
Câu 134: thereby ——- the risk of injuries.
A. reducing
B. reduces
C. reduced
D. reducer
Popular TV Show Returns for Third Season
Sunday marks the start of the third season of the award-winning TV series King of the Meer.
This political thriller ——- on the book Whispered Illusions by Noriaki Arishima.
135.
Some reviewers of the television series believe that the third season might be even better than the previous ones. ——- , other reviewers argue that the series might lose its appeal with the
136.
introduction of so many new characters, resulting in a complicated and confusing plotline.
Director Amber Randolph has responded to that ——- . “The abundance of new characters
137.
can make the story challenging to follow,” she said. “——- . We’ll see what the fans of the
138.
show think.”
Câu 135: This political thriller ——- on the book
A. basing
B. will be based
C. was based
D. is based
Câu 136: ——- , other reviewers argue
A. From here on
B. In contrast
C. To be specific
D. To sum up
Câu 137: Director Amber Randolph has responded to that ——- .
A. advertisement
B. treatment
C. criticism
D. need
Câu 138: “——- . We’ll see what the fans of the show think.”
A. But they succeeded despite many difficulties.
B. But they bring greater depth to the narrative.
C. But it will be a useful learning experience.
D. But it brought them closer together.
To: Jee-Wah Cho
From: Ken Belfant
Date: 6 April
Subject: Recipe contest
Dear Ms. Cho,
Thank you for ——- your interesting recipe that uses our low-fat, sugar-free Fluffy Time Whipped
139.
Topping. ——- has been entered into our upcoming contest. The winning recipes will appear on
140.
our product’s packaging. ——- . In the meantime, I will be sending you a coupon for 25 percent
141.
off your next purchase of any Fluffy Time product via a separate e-mail that you should receive
——- .
142.
We are so glad you enjoy our products. Best of luck in the contest!
With gratitude,
Ken Belfant, Promotions Coordinator
Fluffy Time Industries
Câu 139: Thank you for ——- your interesting recipe
A. share
B. shared
C. sharing
D. shares
Câu 140: ——- has been entered into our upcoming contest.
A. It
B. One
C. Each
D. Theirs
Câu 141: ——- .
A. Fluffy Time is a favorite of children everywhere.
B. Contest winners will be notified in June.
C. We are sorry that you were disappointed.
D. You may want to try our chocolate cream recipe.
Câu 142: receive ——- .
A. briefly
B. concisely
C. temporarily
D. shortly
Bingo Imprint creates designs for promotional products such as notebooks, refrigerator magnets, and apparel. We allow our clients to determine their level of involvement in the design process.
——- , some submit a detailed sketch of the design. Others are ——- content to leave the
143. 144.
development and creation of the design up to our graphic artists. Once the invention has been finalized, it will be shared with the client for approval. ——- . We guarantee that all work will be
145.
completed within five business days from when the order is placed.
You can count ——- Bingo Imprint for unique designs, competitive pricing, and timely delivery.
146.
Câu 143: ——- , some submit a detailed sketch
A. Similarly
B. However
C. As a result
D. In the meantime
Câu 144: Others are ——- content
A. perfect
B. perfected
C. perfection
D. perfectly
Câu 145: ——- . We guarantee that all work will be
A. This step facilitates communication among employees.
B. This step ensures that the product satisfies expectations.
C. Customers appreciate the company’s suggested alternative.
D. Customers have greeted this measure with great concern.
Câu 146: You can count ——- Bingo Imprint
A. along
B. down
C. off
D. on
PART 7
Crystal Brothers
Satisfaction Survey
Thank you for hiring Crystal Brothers to clean your building. Please circle the appropriate numbers, ranging from 5, “Excellent,” to 1, “Poor.” Circle “NP” for a type of room that is not present in the location that was cleaned.
Customer: Geraldine Hwang Date: February 22
Cleaning Services
Living room | 5 | (4) | 3 | 2 | 1 | NP
Kitchen | (5) | 4 | 3 | 2 | 1 | NP
Dining room | 5 | (4) | 3 | 2 | 1 | NP
Bedroom(s) | (5) | 4 | 3 | 2 | 1 | NP
Lobby | 5 | 4 | 3 | 2 | 1 | (NP)
Conference room(s) | 5 | 4 | 3 | 2 | 1 | (NP)
Other Information
Was it easy to make an appointment? | 5 | 4 | 3 | 2 | (1)
Did our staff follow your specific instructions? | (5) | 4 | 3 | 2 | 1
Did our staff provide information before the visit? | 5 | (4) | 3 | 2 | 1
Was the cost of the service what you expected? | (5) | 4 | 3 | 2 | 1
Câu 147:
https://www.hamptonlandscaping.com/productdelivery
Product Delivery
Hampton Landscaping offers customers the option of having landscaping products delivered to their residences or businesses. This includes topsoil, compost, gravel, bark dust, firewood, and planting mixes. For your convenience, we offer large- and small-volume deliveries Monday through Saturday. Delivery rates vary based on volume, product, and location. Please call us at 904-555-0132 for detailed pricing. You do not need to be home for delivery. Please note that the requested delivery area must be accessible for our trucks. In the event that this requirement is not met, a $50 restocking fee will be charged.
Câu 149:
Hannah Fisk (1:18 P.M.)
Hi, Frank. I was wondering if you could check the budget report I’ve been working on before I submit it to Accounting later this afternoon. I want to make sure that my estimates are sound.
Frank Gerlin (1:20 P.M.)
Can you give me 45 minutes or so? I’m in the middle of my monthly performance update. It’s taking a little longer than I had expected.
Hannah Fisk (1:22 P.M.)
Oh, that’s fine! I’ll double-check the cost data in the meantime.
Frank Gerlin (1:24 P.M.)
Good idea. Those estimates can be tricky!
Hannah Fisk (1:25 P.M.)
Can I stop by your office at 2:30?
Frank Gerlin (1:26 P.M.)
Perfect. See you then.
Câu 151:
To: Seo-Yun Jang
From: Travel Today
Date: March 18
Subject: Price alert
Hello, Travel Today Subscriber,
You recently signed up for airfare notifications. Please see the information below for price cuts on your preferred trips. Remember that airlines usually offer a limited number of the lowest fares, so you may want to make a reservation soon to take advantage of these prices.
If you have questions or need assistance making reservations, please contact us at 210-555-0137.
Thank you,
Your Travel Today Team
Trip 1: Seattle to Chicago
July 28
One way, 1 adult, economy seat
Nomata Airlines
1 stop (Denver)
2:42 P.M.–11:05 P.M.
Average price: $401
Current price: $315
Blue Range Airways
Nonstop
4:40 P.M.–10:40 P.M.
Average price: $439
Current price: $376
Trip 2: Los Angeles to New York
August 15
One way, 1 adult, comfort-plus seat
Nomata Airlines
1 stop (Houston)
6:00 A.M.–5:32 P.M.
Average price: $465
Current price: $385
Blue Range Airways
Nonstop
11:30 A.M.–8:00 P.M.
Average price: $518
Current price: $436
Câu 153:
To: rogelio.garza@gerimail.net
From: sasha_lombardo@onyxmail.com
Date: January 18
Subject: My cookbook
Attachment: Draft manuscript
Rogelio,
Here is the latest draft of the cookbook I will be self-publishing. Thank you for reviewing my recipes to ensure they are easy to follow. Your input is much appreciated. — [1] —. This project has taken a lot of my energy over the past few years, and I am thrilled it is finally coming together. — [2] —.
I already received feedback from a few others and was told that the instructions in some places were confusingly worded. — [3] —. I am interested to know if you think so as well. I do have one request—when you respond, can you please include your comments in the margins so they are all in this one document? — [4] —.
You’ll also notice that some pages have special boxes marked with a big red X. You can ignore those. I did not take great pictures of certain steps, so the Xs are reminders to take better ones to insert later.
Thanks again!
Sasha
Câu 155:
Priscilla Yamaguchi
Falkenweg 19
10719 Berlin
23 March
Dear Ms. Yamaguchi,
I am writing to you to share the exciting news that Aqua Voyage Cruise Lines will be expanding its fleet next July. As part of our plan, we would welcome the opportunity to form a partnership with you.
You have established a solid reputation regarding your restaurant chain, Saffron Moon. Your commitment to offering your customers across Europe unique and delicious menu items aligns with our vision for providing cruise-ship passengers with distinct restaurant options.
There are several benefits of entering into a partnership with us. Since our cruise excursions attract a diverse group of people, an even more extensive group will become familiar with your restaurant chain. Aqua Voyage Cruise Lines will mention your top-rated chain in our brochures and feature it on our Web site. Through our network of suppliers, we can help negotiate exceptionally low rates for recipe ingredients and restaurant equipment, thereby reducing your expenses.
If you are interested in pursuing this proposition and wish to discuss the details, you can reach me at kbasrawi@aquavoyagecruiselines.de or by phone at 30-23125 032.
Sincerely,
Khalid Basrawi
Khalid Basrawi, Vice President of Corporate Development
Aqua Voyage Cruise Lines
Câu 158:
KMC Scores Major Triumph
WESTERN AUSTRALIA (21 June)—On 19 June, Western Australia’s Karinya Medical Centre (KMC) was awarded the Valorcare Foundation’s Stellar Service Merit, regarded as one of the highest honours an Australian hospital can receive. To qualify for the award, hospitals must meet a set of criteria, including timely access to care, superior medical outcomes, extensive staff training, and exceptional patient satisfaction.
“Congratulations to KMC’s board of directors, management, and staff,” said Lee Cinder, president of the Valorcare Foundation. “The centre has consistently demonstrated dedication to high-quality care; therefore, we are pleased to recognise it this year as one of the nation’s outstanding medical facilities.”
Dr. Linh Nguyen, who became CEO of KMC last March, said, “We are extremely proud that KMC is among the seven hospitals in the country recognised by the Valorcare Foundation. This award reflects our commitment to putting patient well-being at the forefront of everything we do. Since KMC opened its doors, we have set high patient care standards and strive to maintain this goal every year. For 47 years now, I believe we have been quite successful in this endeavour.”
Câu 161:
Alexa Balog (4:02 P.M.) I’m on lifeguard duty today at Rosemoor Park. Jamie Kerr asked me to fill in for him. Just letting you know that I’ve had to close the pool several times because of the bad weather.
Maxwell Diego (4:03 P.M.) Is the weather bad right now?
Alexa Balog (4:03 P.M.) No, but it was raining heavily about 20 minutes ago.
Maxwell Diego (4:04 P.M.) Then you’ll have to wait ten more minutes before reopening. As you know, the rule for Pool Guardian lifeguards is to wait for 30 minutes after bad weather passes.
Alexa Balog (4:06 P.M.) Yes, I understand. But no one has been here since 2:30. Can I close the pool now?
Maxwell Diego (4:07 P.M.) That would make sense. What’s our policy on that, Mr. Nolan?
Wade Nolan (4:08 P.M.) Sorry, but we can’t. Our contract says we must supply Rosemoor Park with a lifeguard until 5 P.M. on Thursdays. So Alexa needs to stay.
Alexa Balog (4:09 P.M.) OK. I’m in the equipment shed. I’ve been cleaning it up and straightening up the pool supplies here.
Wade Nolan (4:10 P.M.) But if there’s heavy rain again after 4:30, just go ahead and close things up, Alexa.
Maxwell Diego (4:10 P.M.) It must be spotless now.
Alexa Balog (4:11 P.M.) It has never looked so good. And thanks, Mr. Nolan.
Câu 164:
https://www.sagemontservices.com
Home | About Us | IT Services | Client Testimonials
At Sagemont Services, we offer custom-tailored information technology solutions to clients in various industries. Founded over twenty years ago, Sagemont Services began as a start-up competing with larger businesses in a crowded field. — [1] —.
Subsequently, we have become a leader in the industry. Our expert staff members are cross-trained in every aspect of our services.
We have helped several businesses complete technology projects on tight deadlines in the past few months. — [2] —. For example, with the online retailer Clothing Discounters rapidly expanding, we assisted the company in increasing its call-center capability. Specifically, in just two days, we provided the company with all the equipment and connections needed for newly hired customer-service agents to handle calls from home. — [3] —.
To learn more about how we meet the needs of our customers, please visit the Client Testimonials page. — [4] —.
Câu 168:
MCAC to Exhibit Alonso’s Works
MAURELY CITY (August 29)—Using recycled materials has become popular with artists, and local sculptor Ida Alonso has happily embraced this trend. Her new exhibition, Throwaways into Treasure, runs from today until November 4 at the Maurely City Art Center (MCAC). Ms. Alonso had the idea for the project while reading about recycled plastic being made into park benches in the Journal for Professional Landscape Architects. She then began to collect old plastic bottles and cardboard shipping boxes and innovatively combined them with commercially made, recyclable building materials.
For the exhibition, Ms. Alonso has created a life-size imitation of commercial offices, with cubicles and partitions made from recovered materials. “By means of my synthetic office space, I am hoping to highlight the idea that old, unwanted objects can take on a new purpose,” Ms. Alonso said. Guests who attend the art show will have the opportunity to bring in their own recyclable plastic items and place them in large collection bags set up around the perimeter of the exhibition room. Ms. Alonso also plans to add more recyclable material to her installation as the show progresses.
Although MCAC will be the only venue for Ms. Alonso’s show, the exhibition is expected to travel in a different sense. On the exhibition’s final day, the works will be dismantled, and all the recyclable materials, including the items brought by visitors, will be transported to a Flyner Industries facility, where they will be shredded and transformed into material for waterproof curtains.
MCAC is open daily from 10:00 A.M. to 5:00 P.M. Admission to the art center is free. In addition to Ms. Alonso’s show, works by several local art students will be on view in MCAC’s main gallery.
Câu 172:
Superb Hotels—Lisbon
Customer Survey Results / June
Feature | Satisfaction Level | Change from May
Guest room | 91% | +8% ↑
Breakfast | 82% | +10% ↑
Reception | 80% | -5% ↓
Overall experience | 87% | +7% ↑
Collected and analysed by Naomi Akdemir, Customer Solutions, Exelrate
Exelrate Relocates Main Office
TORONTO (3 July)—Consumer analysis giant Exelrate will soon begin construction of its new headquarters in Toronto. Many well-known businesses use Exelrate’s services to obtain an accurate understanding of their customers’ experiences. The company’s entry into North American markets is a promising sign of expected growth in the coming years. The recently promoted vice president of development, Rosa Martin, will be directing this expansion once she wraps up her work running the Customer Solutions Team at Exelrate’s current headquarters in Frankfurt at the end of this month.
The new office building was designed by Frank Tsudama, whose latest project involved Seoul’s futurist Global Trade Centre. Exelrate’s building will feature a ground-level courtyard with seating areas for public use, symbolising its insertion into the community. The establishment of companies like Exelrate will help cement Toronto’s fame as a centre for data and management consulting.
Câu 176:
WELCOME TO RICHMOND SUPERMARKET!
DID YOU KNOW?
Richmond Supermarket is now offering cooking classes in our own state-of-the-art kitchen, the same kitchen where we create flavourful soups, salads, and entrées for our prepared foods department. Every Monday evening from 7:00 P.M. to 8:30 P.M. we turn our kitchen over to a guest chef from one of Richmond’s many fine restaurants. Participants learn to prepare a different dish each week. Learn new techniques you can bring home to delight your friends and family! All classes use ingredients you can find right here in the store.
This month’s classes are as follows:
2 August | Butter Chicken (India)
9 August | Pad Thai (Thailand)
16 August | Fish Tacos (Mexico)
23 August | Roast Vegetable Lasagna (Italy)
The fee for each class is $55.00. To register, please call us at 604-555-0175 or visit www.richmondsupermarket.ca. There is a limit of 15 students per class. Classes sell out quickly, so reserve your spot today.
https://www.richmondsupermarket.ca/reviews
Online Shopping | Contact Us | Reviews | Cooking Classes
Thanks to Richmond Supermarket’s new cooking classes, community members can take lessons from some of the best chefs in the area. Last week I learned how to prepare fish tacos with Mateo Bernal, head chef at Bernal’s Restaurant. We made every component of the tacos from scratch, including the corn tortillas, grilled tilapia, and tomatillo salsa. Before leaving, each attendee received a small notebook containing the recipe we made that day as well as a few of Mr. Bernal’s other favourite recipes. I’m going to clear my Monday evenings so I can go back again and again!
-Astrid Klein
Câu 181:
New Dean Appointed at Institute
YORK (17 January)—The Callard Eye Institute announced on Tuesday that Jennifer Robbins, M.D., has accepted the position of dean, effective immediately.
Dr. Robbins, who grew up in York, earned her medical degree at Labato School of Medicine and completed a postdoctoral residency at Petersen Medical Center. Before she arrived at the institute, Dr. Robbins was the founder and director of the ophthalmology clinic at Morseville Hospital. Her innovations in treating eye diseases have benefited thousands of patients worldwide.
On April 17, Dr. Robbins will be in Berlin to receive the Kramer Medal for Medical Excellence at this year’s conference of the International Center for Vision Advancement.
International Center for Vision Advancement (ICVA) Conference
JT Pepper Convention Hall (17–19 April)
Rosenthaler Strasse 65, Berlin, Germany 25627
Day 1 Schedule: Monday, 17 April
8:00–10:00 A.M. | Breakfast | Maiwald Lounge
10:00–11:00 A.M. | Welcome and keynote address | Jahn Conference Hall
11:15 A.M.–1:15 P.M. | Session 1: New Technologies | Breakout rooms, as assigned
1:30–3:30 P.M. | Lunch group seminar | Edwards Room
3:45–5:45 P.M. | Session 2: Quality Eye Care | Breakout rooms, as assigned
6:00–7:30 P.M. | Free period | —
7:30–9:00 P.M. | Dinner | Regal Ballroom
9:00–9:30 P.M. | Dessert and awards ceremony | Regal Ballroom
*E-mail*
To: Dae-Ho Sohn
From: Paulina Raskin
Subject: Your presentation
Date: 22 April
Dear Dr. Sohn,
I just wanted to thank you again for speaking at the ICVA conference in Berlin last week. I am sure I am not alone in saying that the highlight of the conference was your keynote address. Your insights into recent advancements in eye-surgery techniques captured the attention of everyone in the room. We were grateful that you could join us and even more appreciative of all the help and guidance you have provided in the past as an active member of the ICVA Board of Directors.
Sincerely,
Paulina Raskin
President, International Center for Vision Advancement
Câu 186:
https://www.freewheeloasis.com/trade-in-and-consignment
Home | Service and Repair | Trade-in and Consignment | Accessories
Freewheel Oasis offers two programs that make selling your bicycle easier: trade-in and consignment. If you select our trade-in program, you give us your bicycle, and, in exchange, we give you credit toward the purchase of a new one. If you opt for our consignment program, we will sell your bicycle for you.
To take advantage of either option, e-mail us at programs@freewheeloasis.com to schedule an appointment. In your e-mail, you should also indicate whether you wish to trade in your bicycle or place it on consignment. You will receive a response from our customer service manager. We take appointments during regular business hours, Monday through Saturday from 9:00 A.M. to 5:00 P.M.
When you come in for your appointment, a technician will assess the condition of your bicycle, and a sales associate will determine its current value. If the value specified is acceptable to you and you wish to trade in your bicycle, we deduct that amount from the purchase price of your new bicycle. If you prefer a consignment arrangement, we will sell your bicycle for the agreed-upon amount. Note that we will withhold a service fee equal to 15 percent of this amount at the time your bicycle is sold, while the rest of the earnings will be sent to you.
*E-mail*
To: programs@freewheeloasis.com
From: Nicola Johnson
Date: November 2
Subject: Appointment request
Hello,
I have a mountain bicycle that is now six years old. However, I only used it for the first three years. I have tried to sell it myself but was not successful, so I would like to place it on consignment with you. Therefore, I would like to schedule an appointment.
Also, I recently accepted a job in Kuwait and will be leaving on November 30. Do you expect that the bicycle will be sold by then? If not, how can I receive my portion of the selling price?
Best regards,
Nicola Johnson
E-Mail Message
To: Nicola Johnson
From: programs@freewheeloasis.com
Date: November 2
Subject: RE: Appointment request
Hi, Nicola,
Thanks for your interest in placing your bicycle on consignment with Freewheel Oasis. Your appointment is scheduled for Friday, November 4, at 3:00 P.M. Let me know if this arrangement works for you.
Our consignment policy stipulates that once the sale of a bicycle has been finalized, the money owed to the customer must be paid into the person’s bank account. Please note that Freewheel Oasis cannot guarantee the sale of a bicycle by a date specified by the bicycle owner.
Best of luck with your new endeavor!
Sincerely,
Peter Moran
Câu 191:
To: y.kuroda@coralmail.com
From: simoncady@techsolve.com
Date: May 12, 1:30 P.M.
Subject: Paperwork
Attachment: Checklist
Dear Ms. Kuroda,
We still need a few things for your personnel file. At the training for new hires this morning, we provided you with a checklist of the documents that we need to have on file. For your reference, I’ve attached a scanned copy of your checklist to this e-mail.
First, our security office requires proof of your identity. Employees usually submit a copy of their driver’s license (front and back) or the personal information page from their passport, but any official government identification is acceptable. We also require your banking information to set up the electronic transfer of your salary to your account.
The final item on the list will only be needed if you join the company softball team. Do you play? Our company team participates in a league, and it’s a great way to build rapport with the people you will be working alongside. The season is just beginning. I can send you details if you’re interested.
Finally, I want to encourage you to attend the company picnic, which is always held on the third Friday in May at Briarwood Park. It’s an opportunity to interact with your coworkers in an informal, nonworking environment. It’s always well attended.
If you have any questions, contact me and we can schedule a chat.
Simon Cady, Human Resources Division
Techsolve, Inc.
New Employee Forms Checklist
Name: Yumiko Kuroda
Department: Data entry
Start Date: May 15
___ 1. Proof of identity (copy of driver’s license, passport, or other official ID)
_✓_ 2. Personal data form
_✓_ 3. Tax withholding form
___ 4. Bank account information form
_✓_ 5. Insurance selection form
___ 6. Release of liability form (if required)
E-Mail Message
To: simoncady@techsolve.com
From: y.kuroda@coralmail.com
Date: May 12, 3:21 P.M.
Subject: Re: Paperwork
Hello Mr. Cady,
Thank you for your e-mail. I am excited about starting work. And thanks, too, for sending a copy of the checklist I received in the orientation session. I don’t drive, so I don’t have a driver’s license, but I can provide a copy of the page from my passport. I am about to gather the necessary information for the fourth item on the list. I will bring everything to the office on Monday.
I’ll have to think about whether I want to join the company softball team. How much of a time commitment is it? I played softball in college. I wasn’t very good, but I did enjoy playing.
The company picnic sounds like fun. I love Briarwood Park and look forward to the opportunity to get to know my coworkers better. If employees bring dishes for the picnic, I’d be happy to make something. Or is the food being provided by a caterer?
Thanks again for your support.
Yumiko Kuroda
Câu 196:
