기출 Test 10 là đề ôn tập môn Tiếng Anh dành cho học sinh lớp 12, bám sát nội dung SGK Bộ giáo dục. Đề thi do Giáo viên – giáo viên trường THPT biên soạn năm 2026, được thiết kế với độ khó từ nhận biết đến vận dụng cao, giúp các em học sinh làm quen với cấu trúc đề Thi thử THPT Quốc Gia. Đây là tài liệu quý giá trên nền tảng detracnghiem.edu.vn.
Với bộ đề thi thử Tiếng Anh THPT này, các em sẽ được trải nghiệm những câu hỏi được xây dựng kỹ lưỡng, cùng với lời giải thích rõ ràng, chi tiết, giúp củng cố kiến thức cho học sinh lớp 12. Hãy truy cập detracnghiem.edu.vn ngay hôm nay để luyện tập, nâng cao năng lực và tự tin bước vào kỳ thi quan trọng sắp tới!
기출 Test 10
LINK PDF ĐỀ THI [gồm ĐỀ THI, ĐÁP ÁN, LỜI GIẢI]:
PART 5
Câu 101: According to the department head, ——- are ready to begin work on the Arborney Bridge project.
A. us
B. we
C. our
D. ours
Câu 102: The policy prohibiting visitor access to the laboratory must be ——- followed.
A. strictly
B. bitterly
C. sizably
D. colorfully
Câu 103: Yoon-Hee Kim is the ——- graduate of Serrica University to lead a Fortune 500 company.
A. most
B. for
C. first
D. nearly
Câu 104: Contact Frank Marilli in the IT department ——- you have any problems with the new database software.
A. and
B. then
C. but
D. if
Câu 105: A ——- efficiency expert will be visiting our work site in early November.
A. led
B. leader
C. leading
D. leads
Câu 106: At Gallant’s Pet Store, customer ——- are accepted between 9:00 A.M. and 6:00 P.M.
A. behaviors
B. relations
C. orders
D. types
Câu 107: The management at Carette Industries ——- values the work of the research team.
A. high
B. highly
C. highest
D. higher
Câu 108: Pentrexa Pharmacy is able to ——- most prescriptions within one business day.
A. care
B. earn
C. fill
D. lift
Câu 109: The ——- of a parking structure for Huron General Hospital will begin on June 1.
A. construct
B. constructed
C. construction
D. constructs
Câu 110: Some of the flower beds surrounding Dale Valley Lodge had to be replanted ——- the recent rainstorm.
A. after
B. among
C. opposite
D. beside
Câu 111: Several water stations ——- along the route of next week’s marathon.
A. being installed
B. will be installed
C. to install
D. installed
Câu 112: The Crown Lagoon Hotel has 150 rooms, each with a ——- view of the city.
A. valid
B. recent
C. modern
D. scenic
Câu 113: Overall, charitable donations rose last year, ——- specific dollar amounts are not yet available.
A. although
B. neither
C. whenever
D. so
Câu 114: We strongly advise you to back up the data stored on your electronic device ——- turning it in for repairs.
A. once
B. both
C. then
D. before
Câu 115: Because Ms. Garcia enjoys creating charts and graphs, her supervisor ——- asks her to make materials for presentations.
A. frequent
B. frequents
C. frequenting
D. frequently
Câu 116: Manufacturers of high-end products are dealing with excess ——- because consumers are buying fewer luxury items.
A. confidence
B. inventory
C. capacity
D. energy
Câu 117: The Hayle Group, ——- consists of business consultants and lawyers, advocates for tax policy reforms.
A. themselves
B. someone
C. whoever
D. which
Câu 118: Daishi Asayama is one of three applicants being ——- to oversee the Kingston franchises.
A. decided
B. corrected
C. considered
D. practiced
Câu 119: The reviewer of Ms. Chen’s book noted that her research was ——-.
A. impressed
B. impressive
C. impress
D. impression
Câu 120: Mr. Pereira has worked in our legal department ——- his transfer to the Atlanta office ten years ago.
A. since
B. between
C. without
D. like
Câu 121: Pennypack Markets soon plans to break ground on its largest ——- center in the area.
A. distributive
B. distribute
C. distributable
D. distribution
Câu 122: Ms. Miller ——- welcomed the speakers who will be leading the workshops.
A. accessibly
B. abundantly
C. briefly
D. momentarily
Câu 123: Mr. Nayar ——- the need for enhanced safety protocols long before the government issued a report on the topic.
A. stresses
B. stressing
C. will stress
D. had stressed
Câu 124: Angelia Financial recently announced ——- changes to its benefits package that were greeted enthusiastically by its staff.
A. judgmental
B. substantial
C. magnetic
D. chaotic
Câu 125: ——- poems written by Mike Hanover are included in the new edition of Merwyn’s Anthology.
A. Whichever
B. Several
C. Something
D. None
Câu 126: For a list of local farms that supply food to restaurants, please ——- to the Hueland Farm Association Web site.
A. elect
B. adapt
C. present
D. refer
Câu 127: Samidu Communications is soliciting suggestions from its staff about ways of improving employee ——-.
A. produced
B. productive
C. productivity
D. productively
Câu 128: Mr. Ben-Moshe always reserves the banquet room at Saitomi’s Kitchen ——- the sales team has a holiday event.
A. whenever
B. regarding
C. whether
D. besides
Câu 129: Annika Dulin ——- the marketing department at Tollason Industries’ planning meeting tomorrow.
A. will represent
B. had represented
C. to represent
D. be representing
Câu 130: Do not post any statements about the company on social media without prior ——-.
A. authorization
B. supplement
C. consequence
D. responsibility
PART 6
Kray Villa Museum To Celebrate Grand Opening
DEERFIELD (May 2)—The official opening of the Kray Villa Museum will take place on May 29 at 10 A.M. To mark the occasion, various festivities will be held throughout the day. ——- . Visit www.krayvillamuseum.org for details.
131.
The museum is housed in the imposing structure ——- was home to the once-influential Kray
132.
family beginning in the late 1800s. Having laid abandoned for the last 30 years, the property was purchased 2 years ago by the Deerfield Historical Society. Subsequently, the gardens were restored to appear as they did when the first generation of Krays moved into the villa. ——- , furnishings of the kind most likely used by the family are on display.
133.
During the museum’s opening festivities, a live band ——- music that was popular in the late
134.
nineteenth century.
Câu 131:
A. This year’s celebrations are part of a weeklong national campaign.
B. Results of the survey will be presented at 6:00 P.M.
C. Programs will be distributed at the next meeting.
D. Admission is free, but a donation is suggested.
Câu 132:
A. such
B. that
C. what
D. all
Câu 133:
A. Conversely
B. Additionally
C. In the meantime
D. To this end
Câu 134:
A. will perform
B. had to perform
C. was performing
D. could have performed
PART 6
To: All employees
From: Cecil Radu, Information Technology Manager
Date: April 8
Re: Network alert
We are experiencing some problems with our local network. Some of the affected services include the ——- company Web site and the payroll database. We have also received
135.
information ——- network data becoming corrupted and files not saving properly. Therefore, to
136.
ensure that you do not lose any work, please avoid using the network this morning while my team addresses these ——- . We anticipate that the systems will be fully functional by this
137.
afternoon. ——- .
138.
Câu 135:
A. internalizing
B. internalize
C. internally
D. internal
Câu 136:
A. as
B. in
C. about
D. with
Câu 137:
A. issues
B. clients
C. articles
D. proposals
Câu 138:
A. The network server will be expensive.
B. Your computer may be corrupted.
C. Thank you for your patience.
D. Contact the IT help desk.
PART 6
April 2
Dear TP&G Customer,
Takoradi Power & Gas (TP&G) is committed to providing every customer with dependable electricity service. To this end, we need to make some improvements to our ——- . A maintenance
139.
crew will be upgrading transformers in your neighbourhood on or about 22 April, beginning at 10 A.M. ——- , we will need to shut off the electricity to residences in your area from approximately
140.
10 A.M. to 1 P.M. on that day. ——- . We hope that by ——- this notice, any disruptions caused by
141. 142.
the planned outage will be minimized.
Câu 139:
A. office
B. system
C. vehicles
D. records
Câu 140:
A. If not
B. Nonetheless
C. Unfortunately
D. On the other hand
Câu 141:
A. We apologize for the temporary inconvenience.
B. We respond to most service requests within 24 hours.
C. Other companies specialize in lighting installations.
D. Here are some tips for reducing your energy bill.
Câu 142:
A. sent
B. to send
C. will send
D. sending
PART 6
To: hanna.kalita@netmail.co.uk
From: patientoutreach@ebmp.co.uk
Date: 12 June
Subject: Invitation to patient portal
Dear Ms. Kalita,
East Burberry Medical Practice has recently rolled out its patient portal, Burmed Connect. This service ——- to help you manage your healthcare at your convenience. You are invited to create
143.
an account to access the portal. Once enrolled, you will be able to book appointments with our doctors as well as view your medical records and request prescriptions. ——- , you can use
144.
Burmed Connect to send messages to your doctor. Only you and your doctor will be able to see any messages exchanged between the two of you. ——- .
145.
To create an account, start by going to www.eastburberrymedicalpractice/patient-portal.co.uk. If you experience any difficulties with the ——- process, please call 20 5550 0169.
146.
Sincerely,
Emma Richardson, Patient Outreach Coordinator
Câu 143:
A. has been intended
B. will be intended
C. was intended
D. is intended
Câu 144:
A. Furthermore
B. Instead
C. However
D. Otherwise
Câu 145:
A. Our previous portal will no longer be updated.
B. The health app can be downloaded from our Web site.
C. Protecting your privacy is a responsibility we take seriously.
D. You will be locked out of your account after a third failed attempt.
Câu 146:
A. selection
B. registration
C. invention
D. deletion
PART 7
Galloway Office Park
Building 1
Harris Toddman, MD
Lansin Diagnostic Labs
Smiley Dental Offices
Building 2
Freel Primary Care Physicians
Rally Star Physical Therapy Associates
Building 3
Lee and Associates, Internists
Kare Medical Services
Building 4
Lurie Pharmaceuticals
No Truck Access
No Soliciting
No Trespassing
Câu 147:
PART 7
Darion Gaines [11:16 A.M.]
Sonia, the sink in the third-floor break room is clogged.
Sonia Pinkerton [11:20 A.M.]
Again? That’s the second time this month.
Darion Gaines [11:22 A.M.]
One of our sales associates got it unclogged last time, but maybe we should call a professional this time. Should I contact Mr. Green and let him know?
Sonia Pinkerton [11:23 A.M.]
The office manager? I think it might be best to call the head of maintenance, Tammy Toska. She can probably get someone out to fix it pretty quickly.
Darion Gaines [11:24 A.M.]
OK. I could reach out to her.
Sonia Pinkerton [11:25 A.M.]
Go ahead. In the meantime, I’ll put up a notice to let everyone know they should not use that sink.
Câu 149:
PART 7
E-Mail Message
To: Ramdeo Khemradj
From: Kerensa Mayne
Date: 17 August
Subject: Information
Attachment: Latest draft
Hi, Ramdeo.
Please take a look at the latest draft and let me know what you think. I changed the layout—desserts are now on the inside back cover—and provided descriptions of the additional dinner dishes that you and your kitchen staff will be introducing next month.
I haven’t updated the prices yet though, as I haven’t decided whether we will need to increase some of them.
I’m sure you agree with me that the design firm did a great job upgrading the kitchen and making the dining room brighter and more inviting.
Kerensa
Câu 151:
PART 7
Page Turner Booksellers
Employment Application Form
Date of Application: 1 September
PERSONAL DATA
Name: Arturo Rami | Address: 10 Beamish Street, Werribee, VIC 3030
E-mail: arturo.rami@amail.com.au | Telephone: 03 9555 3744
EMPLOYMENT DESIRED
Desired position | Assistant Store Manager
Available start date | 20 September
Preferred location | [ ] Seaholme [X] Werribee [ ] Port Melbourne
Preferred status | [X] Full-time [ ] Part-time [ ] Temporary
EDUCATION
Educational Institution | Diploma/Certificate/Degree Earned
South Bank High School | High school diploma
Dymocks University | Bachelor’s degree
EMPLOYMENT HISTORY
Employer | Position | Duration
The Garment Barn | Sales associate | 2 years
Altona Marketing | Assistant manager | 3 years
EXPLANATION OF INTEREST IN THE POSITION
I flourish in a fast-paced and demanding work environment, which my most recent employers are known for. I expect the same is true of Page Turner Booksellers, which tends to be quite busy. Moreover, with my bachelor’s degree in retail management, I believe I am well suited for the position.
Câu 153:
PART 7
Donovan Auto Lube
Donovan Auto Lube (DAL) is the first choice for residents of Knebworth who want to keep their cars running smoothly. We provide oil changes, tyre rotations, and routine inspections. Our team of certified auto technicians can service all vehicle makes and models. Customers may schedule an appointment or simply drive up to any DAL location during our business hours of 8:00 A.M. to 8:00 P.M., Monday to Saturday, and 11:00 A.M. to 5:00 P.M. on Sunday.
This summer, DAL offers a special promotion: a 5-quart oil change, oil filter replacement, and comprehensive maintenance check for just £15. This offer is available at all DAL locations throughout Herfordshire but may not be combined with any other promotional offer. The quoted price does not include value-added tax and does not cover any additional maintenance, repairs, and parts that a vehicle inspection may call for.
Visit DAL for all your automotive needs.
Câu 155:
PART 7
Kasem Ngam is a renowned speaker and author from Nonthaburi province in Thailand. — [1] —. Immediately upon graduating from Sangsuwan University in Bangkok, he joined Chanthara Gas & Electric (CG&E). Over a period of 25 years, he made a name for himself as one of CG&E’s most dedicated and respected employees, even gaining national and international recognition. — [2] —.
Mr. Ngam currently runs a consulting firm that he started four years ago to help businesses develop innovative new technologies to power the modern world. — [3] —. He is the author of numerous articles on a variety of topics, including solar panels and hydrogen-powered vehicles. — [4] —. His honors include a Pax Innovation Award for The Future’s Fuel, his book on biofuels, which has been translated into several languages. His forthcoming book, Pricing Our Power: Funding the New Green Energy, will be published in May.
Câu 158:
PART 7
Jobs Coming to Willettville
WILLETTVILLE (March 8)—Tanney’s Discount Mart (TDM) announced today that it will hold a job fair in Willettville later this month. The company, headquartered in nearby Lyter City, is looking to fill 300 positions at its new distribution center, set to open here next month. In addition to seeking technicians and supervisors, the company wants to fill positions in the processing, stock inspection, and maintenance departments.
“TDM’s distribution centers use modern automated systems, which creates a big need for qualified technical staff in particular,” Kent Siler, TDM’s president, said in a press release announcing the job fair.
The event will be held from 9:30 A.M. to 6:30 P.M. on Thursday, March 20, in the ballroom of the Twin Ridges Hotel. Details can be found by visiting tdm.com/careers.
“This recruiting event will help us find the staff we need to meet the anticipated growth in demand for our products,” said Mr. Siler. “TDM continues to expand its position in discount retail. So far this year, we have opened three stores, and we have five more slated to open by the end of next year.” Mr. Siler noted, moreover, that TDM offers competitive wages for full-time and part-time employment.
Câu 161:
PART 7
Rashaan Little (5:40 P.M.)
Hi, Amanda and Desmond. Earlier today I learned that the town has hired our company to demolish the lighthouse.
Amanda Richards (5:43 P.M.)
So did I. I have mixed feelings about taking down that structure, though.
Desmond Williams (5:43 P.M.)
This is the first time that I’m learning about that. I was out of the office all day today.
Rashaan Little (5:44 P.M.)
How so, Amanda?
Amanda Richards (5:46 P.M.)
Well, given that business has been quite slow lately, our company needs the work. Then again, the lighthouse has historic value: it has been a major landmark of Burlingate for 100 years.
Rashaan Little (5:48 P.M.)
I realize that. But the company can’t afford to pass up this opportunity for the reason you mentioned. Besides, lighthouses have largely become outdated.
Desmond Williams (5:49 P.M.)
Not really. There’s always a need for ships to get warnings about dangerous locations. Lighthouses have served that function for years.
Rashaan Little (5:51 P.M.)
True, but modern technological equipment exists now that simplifies navigation and increasingly makes lighthouses a thing of the past. Anyway, let’s meet tomorrow at 10:00 A.M. to discuss how we’ll carry out this job.
Câu 164:
PART 7
Contempo Spaces
Window Treatment Package
If you are considering redecorating the windows of your living room, dining room, or bedroom, Contempo Spaces has the perfect treatment design package for you. — [1] —. We will help you put together the right combination of shades, panels, drapes, and valances—all perfectly tailored to fit your windows.
Here’s how it works:
• First, one of our style representatives will come to your home and measure and photograph the windows in each room.
• During that visit, our representative will show you samples of the many styles of fabrics and hardware available in our product line. — [2] —. Or, you can opt to visit our showroom after the home visit and make your selections there.
• One or two days after you’ve made your window treatment decisions, we will send you an invoice, listing the cost for materials, installation, and labor. The quoted price is valid for thirty days. Upon receipt of payment, materials will be ordered. It usually takes from seven to fourteen days for them to reach our store. — [3] —.
• Finally, we will contact you to schedule the date and time of installation. — [4] —. Depending on the size of the project, installation can take two to eight hours.
Câu 168:
PART 7
To: Morgan Tebele
From: Esme Mukaya
Date: 21 August
Subject: Offer
Dear Mr. Tebele,
Whether you are refinancing a loan, training personnel, or marketing your financial services online, having fast, reliable Internet access is essential for bank managers like you. Sky Leopard Communications delivers just that, thanks to its highly advanced network and dedicated workforce.
In fact, a recent survey conducted by the Namibian Association of Small-Business Owners (NASO) revealed that 75 percent of its members prefer our services over those of our competitors.
The reason: in addition to our state-of-the-art Internet infrastructure and our outstanding pool of technicians, we offer premium Internet connectivity through our High-Velocity Internet Access (HIVIA) service plan. HIVIA provides download and upload speeds that are three times faster than those of our closest competitor.
Sky Leopard Communications offers new customers and those using one of our other service plans the opportunity to try HIVIA for free for 30 days. To subscribe, visit us at www.skyleopard.com.na or call us at 061-987-555. If at any time during the one-month trial period you are not satisfied with this plan, you can unsubscribe from the service at no cost to you.
Sincerely,
Esme Mukaya, Sales
Câu 172:
PART 7
Introduction to Project Management
Online Webinar
18 January, 9 A.M.–2 P.M.
Presenter: Shrijana Patel
Cost: €45
(Register by 10 January and receive a 10% discount!)
This live webinar offers attendees a better understanding of how to improve the role that project management plays in their organizations. The presentation will provide the basics of managing projects and workers. Participants will learn strategies and best practices to effectively oversee their projects and foster buy-in from key players.
Participants will explore a simple step-by-step process for managing projects and learn how to use tools and documents such as scope statements and communication plans. The presenter will also cover topics such as developing a project’s business case and facilitating productive team meetings.
To: Maya Liu
From: Leonard Chung
Subject: Webinar
Date: 2 January
Dear Ms. Liu:
Thank you for sending me the webinar announcement. As a novice supervisor, I need to get all the training I can, but I’m not sure whether I will be able to take advantage of this particular offering. I am scheduled to present a detailed project update at my company’s quarterly division meeting on the same day, and I don’t think anyone else on the team would be able to take my place.
Do you know whether the webinar will be recorded or whether there will be a similar webinar at a later date? I have no schedule conflicts after 29 January.
Leonard Chung
Câu 176:
PART 7
GALWAY (4 March)—Adelle Rosier, a third-generation soap maker, opened her shop in Galway eight years ago. Nestled behind Eglinton Gourmet Market on Raven Terrace, her business, Rosier and Finch, is booming.
Ms. Rosier credits the success to her commitment to lifelong learning. “Yes, my handcrafted soaps, shampoos, and lotions are luxurious,” she said. “But there are a lot of high-quality skin-care products out there. So after learning the trade from my family, I have increased my sales knowledge by taking online courses in business-to-business (B2B) marketing.”
Ms. Rosier adds that those courses built her confidence in selling her products directly to hotels. “Thanks to what I learned in my B2B strategies courses, I managed to persuade a number of boutique hotels in Europe to try my products.” And so Rosier and Finch skin-care products are available in guest rooms at, for instance, the Bruadair Hotel in Galway, the Florinda Grand in Lisbon, Portugal, and the Zerra Inn in Reykjavik, Iceland.
Ms. Rosier further points out that many of her customers first learn of her products during a hotel stay. Afterward, they visit the shop in person or go online to purchase the items for themselves.
Rosier and Finch is located at 12 Raven Terrace and can be found online at www.rosierandfinch.co.ie.
https://www.florindagrand.pt/en/guest_reviews
I had to arrange a last-minute business trip to my company’s Portugal office, and the usual hotel I book was completely full. Based on some online recommendations, I decided to stay at Florinda Grand. While this charming hotel is much smaller than the usual places I stay, it has every comfort one would want during a business trip. In addition to a tastefully decorated and comfortable room, there were gourmet treats on my pillowcase and the finest soap, shampoo, and other toiletries available for me to enjoy. My only regret is that I was in Lisbon for just three days. Next time I visit the Lisbon office, I will stay longer and book a room at the Florinda Grand.
—posted by Ashton Wu, 7 June
Câu 181:
PART 7
Margot’s House of Ice Cream
Flavor Purchases by Percentage of Sales
July
Flavor | Percent
Chocolate | 22
Vanilla | 18
Strawberry | 11
Cookies and cream | 8
Butter pecan | 8
Mint chocolate chip | 7
All others | 26
MEMO
To: All Store Managers
From: June Willcox, CEO, Margot’s House of Ice Cream
Subject: New Stores
Date: October 5
Margot’s House of Ice Cream is proud to welcome the following new stores.
Store Number | Location | Opening Date | Manager
66 | Framingham, Massachusetts, United States | September 1 | Inga Slavin
67 | Appleton, Wisconsin, United States | September 7 | Zheng Tong
68 | Wollongong, New South Wales, Australia | September 14 | Geoffrey Pratt
69 | Rotorua, New Zealand | September 15 | Kehinde Ilogu
70 | Greater Sudbury, Ontario, Canada | September 29 | Hallie Strafford
For the next six months, we will be supporting these stores with advertisements in their local media markets.
In December, we plan to open stores in Italy and Switzerland. Demand for our quality product is higher than ever, our market share is increasing, and we are not finished expanding! Stay tuned for more information!
Popular Ice Cream Purveyor Comes to New Zealand
By Ysai Mendez
ROTORUA (2 November)—Residents of Rotorua have been flocking to Cargill Street, where Margot’s House of Ice Cream has opened its first store in New Zealand.
“I don’t know what their secret is, but their ice cream really is something special,” said Jeremy Frank, a schoolteacher who was enjoying ice cream cones with his family on a recent afternoon. “We’ve been here several times already since they opened. I think we’ll be regulars.”
“I love strawberry, and their strawberry is the best I ever had,” added his daughter, Olivia Frank, age 10.
Margot’s House of Ice Cream was founded five years ago in San Francisco by Margot Summers, a former chemistry major. Its ice cream contains at least 11 percent milk fat. Milk used in production, according to company CEO June Willcox, is sourced locally or regionally whenever possible.
Kehinde Ilogu, the manager of the Rotorua store, says that the number of visitors has been rising steadily.
“We plan to keep the momentum going by having special events once a month,” he said. “Next up is the strawberry festival. New Zealand’s strawberry season will be getting started. In addition to our superb ice cream, we’ll offer strawberries dipped in chocolate, strawberry cupcakes, and strawberry milkshakes. We look forward to a great future in Rotorua.”
Câu 186:
PART 7
*E-mail*
To: Emi Tokuda
From: Paul Soderman
Date: January 25
Subject: Our discussion
Dear Ms. Tokuda,
I’m writing to confirm the details of our telephone conversation earlier today.
As we discussed, Galahad Industrial Machinery will install and maintain one self-service checkout kiosk in each of the four locations operated by Paterra Department Stores in Haddonfield. The installation charge for each kiosk will be $2,000 per unit. Installation will be scheduled at a mutually agreed-upon day and time.
Our maintenance fee, covering all four kiosks, is $120 per month. Our technicians will be available 24 hours a day, 7 days a week, to service the kiosks. All equipment will meet or exceed international quality standards, and all our work is guaranteed.
A formal written agreement will be sent to you by registered mail. We look forward to working with you.
Sincerely,
Paul Soderman, Managing Director
Galahad Industrial Machinery
To: Paul Soderman
From: Emi Tokuda
Date: April 2
Subject: Equipment removal and reinstallation
Dear Mr. Soderman,
Please be advised that we have decided to close our store at 1506 Maple Street. We plan to transfer the inventory and all equipment to our new location at 3300 Town Square Plaza. The transfer is planned for mid-June, but we have not yet set a date.
I will contact you next month to confirm the date and arrange a convenient time for your work crew to install the self-service kiosk. I understand that, per our agreement dated January 25, your charge for the reinstallation will be the same as for the initial installation at the Maple Street store.
Yours truly,
Emi Tokuda, Managing Director
Paterra Department Stores
MEMO
To: All Paterra Staff
From: Eleanor Bianchi, Branch Manager
Date: June 5
Re: Move update
Thanks to your hard work, our new store in the Town Square Plaza is on track to open on June 15. One of the problems with the store we are currently working out of is that it is not on a bus line. By contrast, the location we will be moving to is served by bus number 689, so we expect to have a larger number of customers at that location. We are only waiting for the last of our display shelves to be delivered from our warehouse so that we can finish the display in the gardening department.
In appreciation of your efforts, I’ve brought pastries from Aniqa’s Bakery. I’ve put these treats on the break-room counter. Enjoy!
Câu 191:
PART 7
Survey: Consumers Prefer Physical Stores
A recent consumer survey has shown that 33% of respondents prefer to touch the products they intend to purchase. Moreover, 61% of those surveyed said they are likely to spend more when shopping at a brick-and-mortar store rather than at an online store.
These data, backed up by other consumer preference studies, are causing many merchants who generate all their revenue from online sales to open physical stores as a supplement to their online presence.
The advantage of a physical space is that it helps retail owners build brand loyalty. “In terms of convenience, nothing beats online,” says Marlene Fitzroy, who owns Toddles, a children’s store in Shelburn, and an online site, toddles.com. “But a physical space fosters a sense of community that keeps local customers coming back and attracts new ones.”
Ms. Fitzroy, a frequent speaker at local business events, is not only a strong supporter and promoter of customer engagement; she also practices what she preaches.
“Four times a year, we host a special sales event during which children can enjoy themselves with a variety of activities,” she said. “These events are a hit with both the children and their parents. And even if the parents don’t buy anything on such occasions, the next time they need a children’s toy, game, book, or puzzle, they’ll probably think of us.”
Shelburn Business Coalition (SBC)
Businesspeople from Shelburn and the surrounding area are invited to join us at the Shelburn Convention Center on October 8 for our annual Business Summit.
Our keynote speaker this year will be Mr. Hansraj Deshpande, founder and CEO of Wintereden Hoteliers. Other speakers, all local business owners, are Ms. Omodele Akindjo, Ms. Marlene Fitzroy, Mr. Jasper Klinkhamer, and Mr. Alvin Liu. Topics to be covered include building a strong workforce, establishing a line of credit, engaging with customers, and attracting venture capital.
By registering for this event, you will automatically be added to our e-mail list. Please visit our Web site, www.shelburnbusinesscoalition.org, for the full schedule.
*E-mail*
To: Vaughn Sgammato
From: Irene Warga
Date: September 15
Subject: Your confirmation
Dear Mr. Sgammato,
Shelburn Business Coalition thanks you for registering for our Business Summit. Your confirmation number is R56690.
As a reminder, please note that the convention center underground garage will be closed for maintenance on October 8. Therefore, please park your car in the public parking area across the street. At the end of the summit, you will receive a voucher to cover the parking fee.
We look forward to seeing you. If you have any questions, please contact me at 555-0138.
Yours very truly,
Irene Warga, Event Coordinator
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